Ottawa – As part of its commitment to openness and transparency, the Government of Canada is providing simpler and more efficient access to government held information.
Mona Fortier, President of the Treasury Board of Canada, announced enhancements to the Government’s Access to Information and Privacy Online Request Service platform, making the process of requesting information faster and easier for Canadians.
Updates to the platform, which allows access to information requests and personal information requests to be submitted for 227 institutions, will now provide users with the ability to:
- create secure user accounts so that basic information is saved and can be used for subsequent requests
- track the status of their requests in real time
- receive requested information electronically via the platform versus through the mail or third-party services
These updates will streamline the process of requesting information and are part of a series of key actions TBS is taking to improve access to information in ways that have an immediate impact. These changes include enhancing proactive disclosure, operational capacity, processing tools, and digital solutions to ensure a more efficient access to the information regime.
The updated platform will also allow international users to submit Privacy Act requests.
TBS will continue to seek opportunities to enhance the ATIP portal. Officials will engage and gather feedback from Canadians and departments and agencies, making refinements as needed to ensure the system is meeting the needs of users.
“The service improvements to the ATIP portal reflect the government’s ongoing commitment to openness, transparency, and accountability. We will continue to pursue opportunities to enhance the ATIP request process, leveraging technology and continuous improvement to meet Canadians’ expectations and rights for accessible, timely, and trustworthy information.” – Mona Fortier, President of the Treasury Board