Ottawa – Enter information below to find out how you can schedule your vaccine appointments or learn more about who can get vaccinated. You can also do this for someone else, if you manage their medical care and appointments. Cancel or change an existing appointment or download your enhanced vaccine certificate with an official QR code. For more help booking an appointment, please call the Provincial Vaccine Contact Centre. Phone service is available in more than 300 languages from 8 a.m. to 8 p.m., 7 days a week (excluding holidays). Toll free: 1-833-943-3900. Toll-free TTY: 1-866-797-0007 (for people who are deaf, hearing-impaired or speech-impaired)