Charlottetown – VAC works to serve Veterans and their families by offering targeted services and benefits to improve their well-being. The Minister of Veterans Affairs, Ginette Petitpas Taylor met with Veterans Affairs Canada (VAC) employees in Charlottetown and across the country to outline a new investment that will result in more effective and timely service to Veterans and their families. The Government of Canada will invest $164.4 million to retain existing employees for an additional two years.
To date, federal investments have supported the hiring of additional case managers and support staff to lower the caseload of service delivery employees and reduce the volume of disability applications currently in queue. This investment builds on the $156.7 million investment outlined in Budget 2023, bringing the funding up to a total of $321.1 million over five years, plus $14.4 million ongoing to support services to Veterans and members of the Royal Canadian Mounted Police (RCMP).
“Disability benefits adjudicators and case managers are often a Veteran’s most important experience with Veterans Affairs Canada. This funding will help to retain current employees so we can continue to improve the services that Veterans and their families receive and so rightly deserve.” – Ginette Petitpas Taylor, Minister of Veterans Affairs and Associate Minister of National Defence