New registration and oversight for personal support workers and physician assistants will help build a more connected, patient-centred health care system
TORONTO — The Ontario government is improving consistency and patient understanding in the health care system through new changes that will allow personal support workers (PSWs) to register with the new Health and Supportive Care Providers Oversight Authority (HSCPOA) and that will regulate physician assistants (PAs) through the College of Physicians and Surgeons of Ontario (CPSO). These changes will provide better oversight in the health care system, supporting patient confidence and helping PSWs and PAs deliver connected and convenient care across Ontario.
“Our government is taking bold action to grow and support Ontario’s health care workforce now and for years to come,” said Sylvia Jones, Deputy Premier and Minister of Health. “Through these changes, our government is reinforcing the critical role personal support workers and physician assistants play in our health care system while supporting the confidence of patients and their families.”
Beginning December 1, 2024, the more than 100,000 personal support workers in Ontario will have the option to register with the new HSCPOA. The HSCPOA will ensure consistent education and training for personal support workers, regardless of where they work and if they are part-time or full-time, to support their career growth and give patients confidence they are receiving high-quality care.
Those registered with the authority will also be listed on an online public register and be easily identified with the HSCPOA’s quality mark on their identification badge or paperwork in order to show employers, patients and their families proof of registration.
On April 1, 2025, physician assistants will be regulated with the College of Physicians and Surgeons of Ontario to improve their integration within Ontario’s health care system and facilitate quality care and patient safety. Physician assistants help reduce wait times and improve patient access to care, especially in emergency departments and primary care in rural communities. Under the supervision of a physician, physician assistants may work individually or alongside nurses and other members of health care teams to provide health services such as:
- Taking patient histories
- Conducting physical examinations
- Ordering and interpreting tests
- Diagnosing and treating illnesses
- Counselling on preventive health care
Together these new regulatory changes will help build a more connected, patient-centered health care system by ensuring people continue to have access to timely, high-quality care when connecting to care in settings including emergency departments, primary care, home care and long-term care.
Through Your Health: A Plan for Connected and Convenient Care, the Ontario government continues to take every action to support the province’s highly-skilled workforce work the full extent of their training and experience to ensure people have access to timely, high-quality care in all health care settings including emergency departments, primary care, home care and long-term care.