Product
Refresh Lacri-Lube Ophthalmic ointment
Issue
Health products – Product quality
What to do
Do not use the affected product. Seek medical attention if you have used this product and are experiencing signs of infection, such as eye pain and discharge, fever, or facial pain or pressure. Consult a healthcare professional if you have used this product and you have health concerns.
Issue
Product sterility may be compromised in affected lots due to the possibility of leakage.
What you should do
- Do not use the affected product. Return it to your local pharmacy for proper disposal.
- Seek medical attention if you have used this product and are experiencing signs of infection, such as eye pain and discharge, fever, or facial pain or pressure.
- Consult a health care professional if you have used this product and have health concerns.
- Contact AbbVie Corporation of Canada by calling 1-888-704-8270 or emailing service@abbvie.com if you have questions about this recall.
- Report any health product-related side effects or complaints to Health Canada.