Ottawa – This service is for Canadian citizens in need of emergency consular assistance. We do not have information about immigration, permanent residence, or visas.
Telephone
From outside Canada
- Call the nearest embassy or consulate.
- +1 613 996 8885 (call collect where available)
- Toll-free numbers in some countries
From inside Canada (non-passport-related)
- 613-996-8885
- 1-800-387-3124 (toll-free from the U.S. and Canada only)
Emergency passport services within Canada (weekends and statutory holidays)
- 1-800-567-6868 (toll-free from Canada only)
SMS
- +1-613-686-3658 (carrier charges may apply)
- +1-613-909-8881 (carrier charges may apply)
Telegram
- Canada Emergency Abroad
Signal
- +1-613-909-8087
TTY (for persons with a hearing loss)
- 613-944-1310
- 1-800-394-3472 (toll-free from the U.S. and Canada only)