Ottawa – It is a priority for the Government of Canada to help Canadians deal with major life events. Navigating a death and knowing what to do when someone dies can be one of the hardest things we’ll ever experience. Employment and Social Development Canada introduced a new portal to help Canadians deal with the difficult circumstances surrounding death.
Instead of having to navigate countless web pages, Canadians will now have all the information they need in one place. The “What to do when someone dies” Hub is designed to provide Canadians with a simple and improved experience that will help them better understand their next steps, available services, benefits and programs.
The Hub will direct Canadians to the services they need, whether they are a family member, a funeral home representative or an executor or liquidator. A key feature of the Hub is its personalized questionnaire. After Canadians answer a few simple questions, the tool will provide them with a personalized checklist and information on the benefits and services that apply to their situation.
This new life event hub builds on the previous success of the Retirement Hub launched in October 2023, which has served more than 450,000 visitors in understanding their retirement options.