Ottawa – The Canada Border Services Agency (CBSA) provided an update on its ability to process Access to Information and Privacy (ATIP) requests electronically, after information stored on 40 CBSA servers was made inaccessible during infrastructure maintenance performed by Shared Services Canada (SSC) on February 8, 2024. Since the previous update on February 21, 2024, SSC and CBSA have been working …
Restoring CBSA’s ability to process ATIP requests electronically
Ottawa – Shared Services Canada (SSC) and the Canada Border Services Agency (CBSA) advised today that they are working to restore CBSA’s ability to process Access to Information and Privacy (ATIP) requests electronically. On February 8, 2024, information in 40 CBSA servers was made inaccessible during infrastructure maintenance performed by SSC. SSC and CBSA have since been working together and engaging with experts across the government and private sector vendors …