Canada announces important improvements to Passport services

ShaziaLocal News

Ottawa – Minister of Citizens’ Services, Terry Beech released the first State of Service Report, a milestone in the Government of Canada’s commitment to service delivery excellence, efficiency, and accountability. Minister Beech also announced important enhancements to passport services: a new 30-business-day service guarantee, or your passport will be free, and the launch of online passport renewals. State of Service Report …

Service Canada delivers passports within service standards

eAwazLocal News

Gatineau – In the winter months, Service Canada has traditionally experienced spikes in demand for passport services. As Canadians plan for March break travel or other winter getaways, they may be experiencing longer queues for in-person service at passport offices. While there may be longer lineups for passport services at certain offices, Service Canada is getting passports into the hands …